I bought a CVA 209 Multi capper last week and the thing doesn't work right. I emailed CVA about the problem and here's their response. Remember this is a $11 item.
My email to them:
From:
[email protected]]
Sent: Tuesday, December 16, 2008 10:11 PM
To:
[email protected]
Subject: 209 Muti Capper
I bought a new capper about a week ago and it does not work correctly. I am using Winchester W209 primers and the capper tool will not let the primers slide into the storage part. I realize that this is only a $11 investment but I would have to drive 40 miles to return it back to the store I bought it at. Thanks, Bobby
Their Response:
You will need to send it to CVA Repair ,5988 Peachtree Corners East, Norcross, GA 30071 include your name, address , daytime phone number and a note telling why you have sent this to us. There is a printable repair from our web site at this link: http://www.cva.com/pdfs/CVA_Repair_Form.pdf
My reply to them:
Sure I will be glad to spend $3-4 dollars for return shipping on $11.00 item. I now see just what true customer service your company offers. Hope my new Accura never needs any service. You have a good day now and don't worry about your consumers.