Not long ago my father bought a new bow, and we had a small problem. So I decided to call Joe and see what he could tell me. With no hesitation, he said 'let me call Matt at C.P and we will get this all worked out'. Not five minutes later Joe called me back and said 'box up the bow, and we will have a new bow in the mail A.S.A.P'. Never in my life have I ever been so impressed with the customer service that I received.
it was truly AWESOME! it is easy to see that Joe and Oneida really care about their customers. Not to mention, I sent my BE to Joe in December to be rebuilt and it cost more than I had expected. When I called and asked if I could pay in February he said that that would not be a problem and almost sounded surprised when I thought he might be upset. When I received my bow in late February I was absolutely amazed at the work Joe had done for me(you can see the pics in my profile). Also my cousin Matt was interested in purchasing his first bow but was on a tight budget. I called Joe and he set me up with a totally rebuilt and custom fitted Oneida Strike Eagle for a very good price. Upon arrival, both Matt and I were amazed at the condition of the bow. After all it is a 1991 but you would never know that by looking at it (you can also see this bow in my pics). In closing, if you are interested in Oneida bows, don't hesitate to come visit Joe's website at www.oneidebows.net and I'm sure he would be glad help you out.