Simmons Aetec(Not Good)


hutchies

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Well AJ I may end up needing some help on this. I am trying to get ahold of Simmons about the Aetec I bought a month ago. We took my .30-06 out to the range Saturday to sight it in. Set the target at 30 yards and after three shots had it hitting bullseye. Anyway my wife shot the gun, so that was the 4th shot. Walked out to move the target out. Came back and put a shell in. Looked thru the scope and on the left side the lens cracked. I am having some bad luck this year. Anyway I have to get ahold of Simmons today and find out what BS that I am going to have to do.

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Re: Simmons Aetec(Not Good)

SIMMONS OUTDOOR CORPORATION

201 Plantation Oak Drive

Thomasville, Georgia 31792

Phone: 1-800-285-0689

http://www.simmonsoptics.com/ServiceSupport.htm

Customer Service

If you have a question regarding any of our products or if your Simmons product needs service, you can contact us by calling 1-800-285-0689.

Simmons' Repair Department is located at our Thomasville, Georgia headquarters. As one of the industry's most service oriented companies, we believe Simmons' response to customer needs is second to none. Our turnaround service is usually within ten business days. Our qualified optical repair technicians are capable of performing any repair, from a minor tune-up to a complete rebuild, in our optics maintenance lab.

Simmons Warranty

The majority of our products carry a Limited Lifetime Warranty, pursuant to which Simmons Outdoor Corp. guarantees your product to be free of defects in materials and workmanship for the lifetime of the original purchaser. The exceptions to this Limited Lifetime Warranty are as follows: Simmons Fireview, Redline, Compact and Captureview binoculars each carry a one-year warranty; Simmons Rimfire and Red Dot riflescopes each carry a one-year warranty; and all Simmons accessories carry a one-year warranty.

If covered by an applicable warranty, we will either repair or replace your product, at our option. The warranty is not valid in cases where the product has been abused or mishandled, where unauthorized repairs have been attempted or performed, or where depreciation of the product is due to normal wear-and-tear. Simmons products purchased outside North America are not included in this warranty, but are covered under separate warranties issued by Simmons International Distributors. Please call your local International Distributor for details. We specifically disclaim special, indirect, or consequential damages or lost profits, which may result from a breach of this warranty. Any implied warranties which cannot be disclaimed are hereby limited to a term of one year from the date of original retail purchase. This warranty gives you specific rights. You may have other rights which vary from state to state. Simmons reserves the right to change product specifications or to discontinue products without prior notice.

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Re: Simmons Aetec(Not Good)

I have a pair of Simmons 10x25 binoculars. I broke them about 5 years ago and it was MY fault. I had owned the binoculars for about 2 years before I broke them. I wrote Simmons about what I did and sent the $7 charge. They sent me a brand new and upgraded pair of binoculars instead of fixing mine. I hope you have as much good luck as I did!

Ranger

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Re: Simmons Aetec(Not Good)

Just like anything, there's bound to be a bad one somewhere along the way, just send it in! They are a good company, I've got an Aetec and love it, but my prodiamond shotgun scope lost the nitrogen screw... so it's got to be sent back in... they told me no problem! Guess we will see soon enough!

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Re: Simmons Aetec(Not Good)

I think you will find its foreign matter and not a crack. Things look huge in the tube but are quite small. I had a Leupy Varix-III that had the reticle break. It was sent back to Leupy and when it came back it looked like they sat down in a field and fixed it. There was all kinds of crap in the tube. Back it went again.

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Re: Simmons Aetec(Not Good)

I thought that at first too and you might be right but you can see where it curves and right at the tip it goes the other direction while tapering off the whole distance of it. When It happened I almost fired another round to see if indeed it was a crack but I figured Simmons would have said it was my fault or some crap like that.

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