pc problem,,,help


Guest bowhunter56

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Re: pc problem,,,help

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When ever i receive email with either a picture or text, i can not open or look at it, any suggestions?

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Way too little info to diagnose properly,,,,

But I would say either you don't have the proper programs installed to view these files,,,,,,,or on the worse case senario side of things you just opened an attachment that contains a virus..... frown.giffrown.gif

NEVER EVER OPEN ATTATCHMENTS.....even if you think it's from someone you know......

Hopefully it's not a virus.... crazy.gifcrazy.gif

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Re: pc problem,,,help

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i can open mail, everything works fine, i just can't open an attachment a friend sent me.

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Sometimes the attachment sent by a friend, requires a certain program to open it and view it, which you don't have installed on your computer.

If you really "NEED" or want to see what it is, ...email the friend that sent it and ask what it is and if he/she can send it in a different format.

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Re: pc problem,,,help

Just a thought, but maybe you don't have let me view attachments enabled. I am assuming you are using Outlook Express, so here is how you enable it. But I must forwarn you, like others have said, DO NOT OPEN ATTACHMENTS FROM PEOPLE YOU DO NOT KNOW.

In Outlook Express go to Tools, then Options. Once in here you will see a bunch of tabs at the top. Click on the Security Tab. Now under Virus Protection in that window you will see a box that is either checked or unchecked that says "Do not allow attachments to be saved or opened that could potentially be a virus." If there is not already a check in the box next to this, put a check in it, click Apply, then click Ok. Now exit out of Outlook Express. Open Outlook Express once again and try to view/save your friends attachment. But like I said, DO NOT OPEN ATTACHMENTS FROM PEOPLE YOU DO NOT KNOW. If you do want to open an attachment, another safety precaution you can take is to save the attachment where you can find it, right click it and click something like "Scan for virus"(depending on what virus scanner you have). This way it will scan the file before you open it. Let me know if what I just explained worked, or if I made it too complicated, which is very possible. lol.

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Re: pc problem,,,help

[ QUOTE ]

When ever i receive email with either a picture or text, i can not open or look at it, any suggestions?

[/ QUOTE ]

If your using Outlook Express, go to "Tools", then "Options", click on the "Security Tab", see if there is a check in the box that says.

"Do not allow attachments to be saved or open that could potentially be a virus."

If this box is checked you will not see anything that is sent to you! Mind you! You MUST, repeat MUST, keep your anti-virus updated!!!

Oops! Looks like huntrman said the same thing! Oh well, thats what I get for not reading all the posts! LOL!!!

blush.gif

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