Swamphunter Posted January 14, 2006 Report Share Posted January 14, 2006 My wife ordered me the Summit side bags for my climber and one of them came through with the snap on backwards so the strap was twisted. It didn't want to stay snapped and I emailed the company to ask if they could send me just the strap and I would have it sewn on. I received an email that they had shipped me a new set of side bags! I received them in about 4 days! That is what I like about a company!! No Questions ASKED!! Thanks Summit! Quote Link to comment Share on other sites More sharing options...
arrow32 Posted January 14, 2006 Report Share Posted January 14, 2006 Re: Thanks Summit! Now thats good. Quote Link to comment Share on other sites More sharing options...
LifeNRA Posted January 14, 2006 Report Share Posted January 14, 2006 Re: Thanks Summit! Cool!!! Quote Link to comment Share on other sites More sharing options...
Ohiobucks Posted January 14, 2006 Report Share Posted January 14, 2006 Re: Thanks Summit! Yep, they have excellent customer service. I had a climbing stand fold on me last October, they sent out a new one no questions asked. Received it in 2 days. A+ Summit! Quote Link to comment Share on other sites More sharing options...
Tominator Posted January 14, 2006 Report Share Posted January 14, 2006 Re: Thanks Summit! [ QUOTE ] Yep, they have excellent customer service. I had a climbing stand fold on me last October, they sent out a new one no questions asked. Received it in 2 days. A+ Summit! [/ QUOTE ] Yeah, what he said. I witnessed Tom's Summit story first hand. Glad I have a Summit too. Wish Nikon operated like that. Quote Link to comment Share on other sites More sharing options...
longislandhunter Posted January 14, 2006 Report Share Posted January 14, 2006 Re: Thanks Summit! I've ordered quite a few things from Summit and while I've never had to contact them regarding a problem with an order I'm glad to hear they have such a good reputation. Nice to know there are companies like that still out there. Quote Link to comment Share on other sites More sharing options...
wtnhunt Posted January 16, 2006 Report Share Posted January 16, 2006 Re: Thanks Summit! Cool to hear that they have great customer service. Quote Link to comment Share on other sites More sharing options...
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