Tominator Posted November 17, 2004 Report Share Posted November 17, 2004 my wife's clothes dryer went belly up saturday (12 years of faithful service). i told her we should just go get another one, because this one is so small. so we did. went out and bought a Maytag. got it home, hooked it up last night and ran a load around 10 p.m. last night. i got up at 2 a.m. to take my medicine and noticed the new dryer was still running. turns out, my wife finally turned it off around 3 or so i guess, and the heater element never kicked on. man, i'm tired of new products not working around my house. now i've got the hassle of figuring out why. thanks for the vent Quote Link to comment Share on other sites More sharing options...
Swamphunter Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed [ QUOTE ] bought a Maytag [/ QUOTE ] Isn't there a t.v. commercial about the Maytag repairman?? Quote Link to comment Share on other sites More sharing options...
HarvDog Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed Maytag sucks! I've had nothing but problems with both my washer and dryer. And the reason those Maytag repairmen don't have anything to do...the warranty runs out like immediately!!! Quote Link to comment Share on other sites More sharing options...
MUDRUNNER Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed WHAT A BUMMER.I FEEL YOUR PAIN.LOOKS LIKE YOUR LUCK IS ABOUT THE SAME AS MINE. Quote Link to comment Share on other sites More sharing options...
RyanH Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed Man that sucks! I hope you can get it fixed! Quote Link to comment Share on other sites More sharing options...
wtnhunt Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed Is that one of those new dryers with all the electronic crap Chris? Used to know an appliance repair man in Florida, was good friends with my step father, he swore by the old Kenmores with the least electronics options the better. Our old Kenmore has been very used and is still going pretty well, think after 11 years it might need a new element though. Quote Link to comment Share on other sites More sharing options...
OJR Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed Gave up on Maytag a long time ago! Still using Kenmores! Quote Link to comment Share on other sites More sharing options...
Jeramie Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed Man that stinks. The worst part is you have to take it back.... You think they would at least do an onsite evaluation to make things easier on you! Id call them on it. Quote Link to comment Share on other sites More sharing options...
hunter1963 Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed tominator you might check your dryer vent hose and make sure it is not blocked somewhere between the dryer and the end if it is the dryer will not heat up Quote Link to comment Share on other sites More sharing options...
BowtechTurkeyHunter Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed is it gas or electric I sell and service these for a living and live 30 miles from there plant not that it has anything too do with your problem but I bet I can help you figure it out pm me if you want Quote Link to comment Share on other sites More sharing options...
wtnhunt Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed Just a thought Chris, but did she maybe have it on some type of a air dry only without heat setting? Would check everything over before loading it up and taking it back. Quote Link to comment Share on other sites More sharing options...
Tominator Posted November 17, 2004 Author Report Share Posted November 17, 2004 Re: Steamed tominator you might check your dryer vent hose and make sure it is not blocked somewhere between the dryer and the end if it is the dryer will not heat up vent hose is only 2' long right now. i'm in the process of venting this dryer to the outside, as our old one was not. is it gas or electric it's electric Just a thought Chris, but did she maybe have it on some type of a air dry only without heat setting? Would check everything over before loading it up and taking it back. nope, it's on the right setting--near as i can tell william. there's only 4 or 5 trouble shooting items on the list for "unit not heating up" i checked all of them. the only one i'm not 100% sure about is the one where they say to check the fuse or breaker. my thinking is that if it's running (and it does, just no heat) then the breaker hasn't tripped. how can a breaker partially trip? maybe they're talking about a breaker in the dryer, but they give no instructions on how to locate this breaker. the only other thing i can think is plug. the plug i'm using has 3 prongs on it, and the top prong has a 90 degree bend to it the length of the prong. i went to hook up the new cord they sold me, and realized they sold me the wrong kind of cord. the new cord has 3 prongs on it, but they're all flat. i'm thinking this new dryer draws more amperage, which needs a different cord, but i would think the old cord would trip the breaker if it wasn't sufficient. Quote Link to comment Share on other sites More sharing options...
LifeNRA Posted November 17, 2004 Report Share Posted November 17, 2004 Re: Steamed [ QUOTE ] now i've got the hassle of figuring out why. [/ QUOTE ] No figuring out at all! Just them to come and pick it up, and drop off a new one!!! Quote Link to comment Share on other sites More sharing options...
archerjg Posted November 18, 2004 Report Share Posted November 18, 2004 Re: Steamed Call the Maytag repairman. Mom and Dad have had two sets in 33 years one was a GE and the other is Amana and the Amana is still going strong after 13 years. Archerjg Quote Link to comment Share on other sites More sharing options...
puffy Posted November 18, 2004 Report Share Posted November 18, 2004 Re: Steamed Get the store you purchased it from to exchange the unit. Let them pick it up when they bring you the new one. They shouldn't have a problem looking after you. Quote Link to comment Share on other sites More sharing options...
bulldawg Posted November 18, 2004 Report Share Posted November 18, 2004 Re: Steamed Take a kind word of advice from someone who got screwed by Maytag,...call them and tell them you want a different brand. I paid over $1500 for a set of Maytags-washer & dryer-Genesis. It was supposed to be top of the line. The washer was $1000. 4 years after I got it, the washer was junk, and they told me that there was no warranty for the problem. I had it checked out, and it would cost more to fix it, then to buy another brand washer. I called Maytag customer service back up, and called them some real good names before telling them to stick the machine...well, you get the picture. The dryer, thank god, is still running good. But, I swear I will never own another Maytag product as long as I live. Thier customer service is trash, and they don't stand behind thier high dollar products. Junk, plain and simple. Quote Link to comment Share on other sites More sharing options...
Griz Posted November 18, 2004 Report Share Posted November 18, 2004 Re: Steamed Well don't fill alone Tom.... After I read your post I hear the wife in the other room yelling. I go in there and our kitchen looks like a swimming pool. Yep! Our washer went out. Man what a mess...... Sure hope you getter fixed.... Quote Link to comment Share on other sites More sharing options...
DSGB Posted November 18, 2004 Report Share Posted November 18, 2004 Re: Steamed [ QUOTE ] the only other thing i can think is plug. the plug i'm using has 3 prongs on it, and the top prong has a 90 degree bend to it the length of the prong. i went to hook up the new cord they sold me, and realized they sold me the wrong kind of cord. the new cord has 3 prongs on it, but they're all flat. i'm thinking this new dryer draws more amperage, which needs a different cord, but i would think the old cord would trip the breaker if it wasn't sufficient. [/ QUOTE ] You can get the right type cord from a hardware store or Lowes/Home Depot. I had to change the cord on mine when we moved. It should be the same amps, just make sure you get the right gauge, it should be an appliance cord. Quote Link to comment Share on other sites More sharing options...
wtnhunt Posted November 18, 2004 Report Share Posted November 18, 2004 Re: Steamed [ QUOTE ] i went to hook up the new cord they sold me, and realized they sold me the wrong kind of cord. the new cord has 3 prongs on it, but they're all flat. i'm thinking this new dryer draws more amperage, which needs a different cord, but i would think the old cord would trip the breaker if it wasn't sufficient. [/ QUOTE ] Chris if it is running it should be heating. If the cord is missing one leg of the 220 it would not be running. I would call Maytag, I assume they have an 800 number, and ask them before going to the trouble to load it up and take it back. Honestly though I seriously think if I could not get it to work right I would take it back and get a Kenmore if it was me. Quote Link to comment Share on other sites More sharing options...
Tominator Posted November 18, 2004 Author Report Share Posted November 18, 2004 Re: Steamed [ QUOTE ] [ QUOTE ] i went to hook up the new cord they sold me, and realized they sold me the wrong kind of cord. the new cord has 3 prongs on it, but they're all flat. i'm thinking this new dryer draws more amperage, which needs a different cord, but i would think the old cord would trip the breaker if it wasn't sufficient. [/ QUOTE ] Chris if it is running it should be heating. If the cord is missing one leg of the 220 it would not be running. I would call Maytag, I assume they have an 800 number, and ask them before going to the trouble to load it up and take it back. Honestly though I seriously think if I could not get it to work right I would take it back and get a Kenmore if it was me. [/ QUOTE ] that's what i told heather. the installation guide calls for a 30 amp breaker, and that's what it's on, so i don't think that's the problem. i think i'm going to take it back, and head off to Sears, especially after all the rave reviews here in the forum about maytag. now i have to get it back up the stairs. hey Tom, what are you doing after work? Quote Link to comment Share on other sites More sharing options...
Tominator Posted November 19, 2004 Author Report Share Posted November 19, 2004 Re: Steamed well, Lowes did the right thing and backed their product, so i have to give them props and kudos. my wife called the lowes yesterday and explained the situation. they took her name and directions to the house and came out first thing this morning. the technician looked at it and pulled a fuse in the dryer. i guess this fuse was either bad or maybe we had a power surge (doubful), because the fuse was melted according to my wife. anyway, they took the old new dryer and gave us a new new dryer---which worked by the way. we'll see how long it lasts. thanks for the help, suggestions and advice fellers. Quote Link to comment Share on other sites More sharing options...
Palssonater Posted November 19, 2004 Report Share Posted November 19, 2004 Re: Steamed Glad that it got fixed quickly. Just invested in Kenmore washer and dryer combo. I was warned about Maytag by a lot of people. Quote Link to comment Share on other sites More sharing options...
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