what a mess


horst

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started a big roof today which takes around 100 sheets of plywood on the one side.Im doing it for the elevator and when it all started I was okd to get the material.then one of the morons in the office decided to Save big money at menards instead of letting me handle it through the lumber yard i usually work with.Heres how the last two days went.I told the guy at the elevator we needed it yesterday morning, the roofs so rotten we have to start at the bottom and sheet it on the way up to do it safely.

we show up at 8:30 and tear off shingles and the bottom 8 ft of plywoodas high as we can reach, at 11:30 i have to call menards to change a couple things.i ask when the stuff is coming and they tell me this morning first thing.kinda irritating but not a big deal, we lose half a day of work.

this morning we dont bother showing up till 9 figuring the materials gonna be there around then.We clean up a little, get all the tools hauled out and pull nails till 11.No materials.I call em and ask where the stuffs at, they tell me the truck left 10 minutes ago and should be here within a half hour.i have the elevator bring the forklift and trailer over and we have two more guys standing around waiting.

11:45, Im getting so mad at this point I decide screw it, the elevator ordered it they can unload the truck when it gets here.The guy that ordered it could tell I was mad so he volunteered to stay while we went to lunch.

12:30, Im back, nothings there yet.Im getting madder by the minute and for the life of me cant figure where the trucks at.We sit and wait till 1:15.I storm into the elevator and tell him to call them and tell them theyve put me 2 days behind schedule and inform the elevator manager that since they ordered it they were paying 3 guys for 1/2 days labor.

They come over and tell me the trucks 10 minutes away.2:00 rolls around I start throwing toold in the truck and tell the elevator to call me when they get thier heads out of thier butts.

I goto the elevator office and tell them if the stuffs not there by morning Im not coming back.I go home.2:15 my phone rings, the stuffs showed up but theres a problem.I go look and find out they sent me blandex instead of plywood and stick nails instead of coils mad.gifI tell em to send it back and walk away, Im ready hit the guy that took charge of ordering things at this point so I figure I better just go.Turns out he gave them the list I gave him, typed out on the computer which clearly said plywood and coil nails and they still sent 2000$ worth of the wrong stuff over.Im done, I tell him to straighten it out, its his baby now and leave.

An hour and a half later my phone rings.Menards sent over 3 ply plywood instead of 4.I snapped, I told every one of those morons in the office at the begining thats what they were getting and they didnt understand the difference.Then the guy turned around and tried to tell me it was Menards fault as well. mad.gifmad.gif

turns out theyre getting the stuff whereI wanted to to start with now, and it will be there at 8:00 in the morning.I could have had it two days ago but that idiot at the elevator was trying to save, and this is what threw me over the edge, a grand total of 50$.Thats what the difference in price turned out to be.I could have had all the roof off and most of it sheeted by now. crazy.gifmad.gifIm gonna charge them for a full days labor for 3 guys, if they dont like it I wont do the other side of it next year.My head hurts so bad right now im sure I blew a vessel today grin.gif

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Re: what a mess

If I were involved, I would have told them to forget the whole contract if I didn't use my own material supplier!

I once had an offer to do a job very similar to what you are talking about. I was a very good listener to what the owner was saying! When he got done, I told him flat out that if that is the way this job was going to be run, I wouldn't have any part of it! He backed down and I did all my own ordering! We didn't have any problems and I ended up doing a lot of work for the guy!

There are enough problems in construction so that a person has to have control over a job or you are going to lose your butt!

Sorry to hear things like this but I can see that contracting hasn't changed much at all!

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Re: what a mess

They (Menards) screwed up for me on a skylight I had purchased when we re-roofed a couple of years ago. Seems it was on the bill of lading for the truck that came in, but wasn't anywhere in the store when I went to pick it up. The best they could say was that it must have been dropped off at another store on that trucks route. THey offered no sympathy or compensation for the fact that the roofer was scheduled and ready to go for when the skylight arrived. Did the roof job but had to cover the hole and call the roofer back when the re-ordered window finally came in a week later. Luckily the roofer was understanding and didn't charge me to come out and install the window at a later date.

I do tend to shop Menards more than the Depot for my household hardware needs. And I do like that they go out of their way to indicate products "Made in the USA" in their weekly ads.

But still, there's no excuse for what you experienced.

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Re: what a mess

Clayman, on a siliar not a few years ago a buddy of mine had ordered a garage package from them.He had to leave town unexpectedly the day it arrived so I went to help them unload it.The stuff was barely off the truck and the driver had me sign a paper and he took off before we could look through it, everything was in boxes and crated and took awhile to go through.Turned out theyd shorted him about 1200$ worth of garage doors and since the stuff was signed for they wouldnt do anything about it.He did wind up getting the doors but it took forever for them to finally admitt theyd never shipped them crazy.gif

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