Guest HaDeRonDa Posted October 17, 2006 Report Share Posted October 17, 2006 My schedule is very hectic. Who's isn't right? I own a business and also work for some cheap skate, JK!! and since moving to NY I have had no daytime cell phone reception due to where I am working so I have not been able to call Thompson Center about a problem with a sight on my OMEGA. I ended up faxing TC about the problem with a diagnosis and remedy to the problem. Though I would like not to discuss or call attention to the problem, I'm sure you can understand why, TC sent me the part/s needed to remedy this problem. All due to a fax. Thank you TC for not ignoring my fax due to my comminucations problem that I have had recently. They provided me with over $50 in parts, free of charge with a note atttached stating, "Please let us know how well this works for you" That is great customer service in my eyes. My "shooter" Ml is on the mend. Once again, Thank you Thompson Center ! Quote Link to comment Share on other sites More sharing options...
too_pointer Posted October 17, 2006 Report Share Posted October 17, 2006 Re: Great service from TC That is always good to hear, a satisfied customer too_ Quote Link to comment Share on other sites More sharing options...
Tecumseh Posted October 18, 2006 Report Share Posted October 18, 2006 Re: Great service from TC T/C has great customer service I've only had to use it a couple of times and the service was great. Quote Link to comment Share on other sites More sharing options...
WABS Posted October 18, 2006 Report Share Posted October 18, 2006 Re: Great service from TC Same here -- broke the front sight on my Black Diamond a couple of times and they ALWAYS responded right away, often with more than I asked for. Quote Link to comment Share on other sites More sharing options...
VTbowman Posted October 18, 2006 Report Share Posted October 18, 2006 Re: Great service from TC I too have gotten great service froim them. Sent me free stuff everytime I ask where to buy something. LOL Quote Link to comment Share on other sites More sharing options...
huntermq32 Posted October 24, 2006 Report Share Posted October 24, 2006 Re: Great service from TC same here. Quote Link to comment Share on other sites More sharing options...
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