LifeNRA Posted April 11, 2007 Report Share Posted April 11, 2007 Finally opened the little bag inside and seen the stakes and tie-down cords. Also, there was a bow/gun hook. Well I tried it out. Then it broke! Just got off the phone with them, there sending me a new one at no cost! Grant, if this one breaks, I wont be using it anymore. I think it was more my fault than the strap. Even told them that, she said it was no charge. I like the idea it hangs there, so I just might figure something out and modify it a bit so that I can put a loop in it to securely hang the bow. Quote Link to comment Share on other sites More sharing options...
toddyboman Posted April 11, 2007 Report Share Posted April 11, 2007 Re: Ameristep Customer Service sweet! Glad they are helping you out without a lot of fuss!! Quote Link to comment Share on other sites More sharing options...
leatherneck Posted April 11, 2007 Report Share Posted April 11, 2007 Re: Ameristep Customer Service That is awesome. I bought a blind of theres from wal-mart last year. It was a demo and I got it for like 60% off so I grabbed it up. Well I got home and there was no poles in there for the sides. I emailed them the next day and 2 weeks later I had all the polls and extra stakes at no cost. The seem to try there best to keet the costumer happy!!!! Quote Link to comment Share on other sites More sharing options...
IowaDeerHunter Posted April 11, 2007 Report Share Posted April 11, 2007 Re: Ameristep Customer Service Yes Ameristep is awesome!!! My brothers blind broke (something with the rod) and they sent him a new one ASAP free of charge. Quote Link to comment Share on other sites More sharing options...
iabow Posted April 12, 2007 Report Share Posted April 12, 2007 Re: Ameristep Customer Service I had a deer cart that the wheel broke on. My fault, I was using it to transport about 200 lbs(not a deer) and came off a 8" step and shattered the wheel. I told them exactly what happened, it was my fault and could I buy a new wheel. They sent me two new wheels free of charge with in a couple days. Great service. Quote Link to comment Share on other sites More sharing options...
AdvantageTimberLou Posted April 13, 2007 Report Share Posted April 13, 2007 Re: Ameristep Customer Service Customer service is always great there! They are really good at responding to emails too! Quote Link to comment Share on other sites More sharing options...
Straight Shooter Posted April 13, 2007 Report Share Posted April 13, 2007 Re: Ameristep Customer Service I like their stuff, but I sent them an e-mail over 4 weeks ago to customer service and still haven't gotten anything back from them on it. Quote Link to comment Share on other sites More sharing options...
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