Cuddieback Digital Camera


wildthing

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customer service? Tell me more please...

Cudde has had issues with leaks and other problems that when the customers tried to get their cams fixed, they charged the customers. Some of these on new cameras well within the warranty period, however cudde let their customers know that those issues were not covered and charged a pretty high fee for fixing problems that I would tend to think any company who valued their consumer would have been willing to repair free of charge to their consumers. There have been postings in the photo room here on this site.

Cudde's service rate from what I have read compared to some others like leaf river is also pretty well outrageous.

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My brother recently had to send in one of his Cuddeback's for repairs. It was within the warranty period I believe and he had no problems with their service at all. It came back with a new circuit board, which he didn't expect to be replaced, and it functions better than it ever has. He's got a couple Cuddebacks and another brand of camera that he bought this year. After using this new camera, he says he will not buy anything but a Cuddeback from now on.

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I didn't have that model, but the 2 times I needed work done, it was free and done well.

My parents live 45 minutes from Park Falls Wis, so they dropped it off at the factory for me and it was sent UPS back.

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  • 2 weeks later...

My Cudde was a great camera til it was stolen. Just like everybody else says on here, they're customer service is terrible. I emailed them about my camera being stolen and never heard a peep back from them. Would have at least been nice to hear that they were working on ways to make them more secure. Or at least show a little sympathy for the fact that I am now out $400 and no longer have a camera or the money to buy a new one.

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  • 2 weeks later...
Guest beardstowndeerhunter

cuddy back

the no flash are good but take alot of pictures day time pictures are good night time does not go out as fare but have good picturs looking at $ try about 350

-400

fellas...time to hunt! Hey...can any out there comment on the quality of the Cuddieback Digital Camera - No Flash model?

I was looking into getting one...but wanted to see what my fellow hunters had to say about them! If anyone can post pics too that were taken by one...that would be much appreciated!

thanks...

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Guest DoubleTake

We have 2 Noflash and 1 excite, they take great pics when they are working correctly. Their customer service isnt that bad it just takes a long time to get through to service. We have had issues with all three cameras.

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