NS whitetail Posted February 12, 2009 Report Share Posted February 12, 2009 You may remember not to long ago I posted about my Leaf River having broken wires. I finally mailed it to the company for repair. I emailed them this morning, within an hour they replied and informed me that they recieved it last Friday and on Monday it was repaired and shipped back the same day. The repair was free, I just had to include $10 to pay for the shipping back to me. Overall, I think that they have awesome Customer Care Quote Link to comment Share on other sites More sharing options...
wtnhunt Posted February 12, 2009 Report Share Posted February 12, 2009 That is cool Lewis. They did the same with mine, think I had it back inside of a week, however I did not have to pay for return shipping. Unfortunately the last time I sent in my leaf river I don't think they fixed it. Something screwy going on with it. Quote Link to comment Share on other sites More sharing options...
redkneck Posted February 12, 2009 Report Share Posted February 12, 2009 Did you have to send it to Taylorsville? I got one, and I know they list the parent company as vibrashine in Taylorsville, MS which isnt far from me. I was just wondering if they did repairs there, or somewhere else. Quote Link to comment Share on other sites More sharing options...
NS whitetail Posted February 12, 2009 Author Report Share Posted February 12, 2009 Did you have to send it to Taylorsville? I got one, and I know they list the parent company as vibrashine in Taylorsville, MS which isnt far from me. I was just wondering if they did repairs there, or somewhere else. Yes, that is where I sent it ~ Taylorsville Quote Link to comment Share on other sites More sharing options...
Shaun_300 Posted February 14, 2009 Report Share Posted February 14, 2009 That's good Lewis, dealing with a company that has great customer service is always a good experience! Quote Link to comment Share on other sites More sharing options...
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