Rem308 Posted August 20, 2009 Report Share Posted August 20, 2009 I had been shooting my new bow off and on again from spring into summer, was getting pretty psyched and accurate with it. I had noticed a little string wear and had just decided to take it to a pro-shop and get it re-strung, as well as a complete tuneup. I bought this bow used and wanted to get it fitted for me and figured if I'm going to do it, now was the time.. I took it to a very reputable pro shop in the middle of July and was told this would all be done in a week, which was good for me. A week came and went, when I called them they said the strings were being shipped, maybe 2 or 3 more days tops. Two weeks came and went, same story. 3 weeks was this Monday and I called and they apologized up and down, said they'd have it done today. This morning at 10:00 AM I got a call from them, bow was ready and they had shot a few times and I would love it. They asked if I could come by and shoot a few times, it was ready for pickup. I went at lunchtime to get it, first thing I noticed was the peep hadn't been replaced as I asked. I got to looking closer and found the string hadn't been changed and there was dust on the riser...they hadn't even touched it! When I asked them, they backpedaled and ended up saying they were mistaken, and it would be done Friday. I wouldn't even set the bow down, we had words and it got pretty heated with me finally saying the service was pitiful and I would take my chances elsewhere. I called another pro shop that I've also heard good things about, walked in and was immediately given a whole different treatment. Everything was professional, everything made me feel comfortable and that they 'been there' before. I was even told that I'd be shooting my newly tuned, strung bow this Saturday! So, I went from cussing (and getting cussed) at one shop to shaking hands and thanking another pro shop in a little more than an hour. Quote Link to comment Share on other sites More sharing options...
ohiobuckhunter Posted August 20, 2009 Report Share Posted August 20, 2009 sometimes it's best to shop around for yourself rather than taking people's word for it glad you got it settled though good luck with the new set up Quote Link to comment Share on other sites More sharing options...
BearClaw Posted August 20, 2009 Report Share Posted August 20, 2009 Good luck with the new proshop. Those things happen sometimes. Hard to say why but put it behind you, enjoy your bow and have a great season! Quote Link to comment Share on other sites More sharing options...
Tom2008 Posted August 20, 2009 Report Share Posted August 20, 2009 Sorry to hear about your horrible experience with that proshop. I'm glad you were able to find a good one that was able to treat you right. I had the same situation a few years back. Bought two bows from the place and both times I never got set-up correctly. First time I bought a bow I was with my dad and was too little to know anything. Second time I bought one they didn't even check my draw length or anything. Went into the shop I'm sitting in right now and they set me up correctly with no problem. Now I'm an everyday customer/helper. Quote Link to comment Share on other sites More sharing options...
bigmoss Posted August 20, 2009 Report Share Posted August 20, 2009 Call what ever bow manufac they representing and also put in a complaint about the service, you can bet they dont want people like that selling their product ! Quote Link to comment Share on other sites More sharing options...
Tony Posted August 20, 2009 Report Share Posted August 20, 2009 unfortunately, there are good pro shops and bad pro shops. sometimes its tough to find the right one, but when you do, send them as much buisness as you can. a really good pro shop is a thing to be cherished. if you dont, one day you might wake up and find your shop is closed. sorry you had a bad experience, but glad you found a good shop. Tony Quote Link to comment Share on other sites More sharing options...
Rem308 Posted August 20, 2009 Author Report Share Posted August 20, 2009 unfortunately, there are good pro shops and bad pro shops. sometimes its tough to find the right one, but when you do, send them as much buisness as you can. Tony That's what I intend to do. Quote Link to comment Share on other sites More sharing options...
redkneck Posted August 20, 2009 Report Share Posted August 20, 2009 I'm pretty quirky about who does my work. I have a good friend now that does great work at his house. Lots of idiots behind the counters you gotta watch out for. Quote Link to comment Share on other sites More sharing options...
hunterwebb Posted August 21, 2009 Report Share Posted August 21, 2009 I'm pretty quirky about who does my work. I have a good friend now that does great work at his house. Lots of idiots behind the counters you gotta watch out for. my son was taught by the best bow tech on the coast he does my work here at my house how lucky iam i Quote Link to comment Share on other sites More sharing options...
arrow32 Posted August 21, 2009 Report Share Posted August 21, 2009 Good luck with the new pro shop! May I ask what shop you were at? I know a few around the state that just plain suck! If you ever need anything done you can always come my way got a good shop down here and I know the owner they treat you like family. Quote Link to comment Share on other sites More sharing options...
RangerClay Posted August 21, 2009 Report Share Posted August 21, 2009 If you read my story below then you that I feel your pain. Good luck with the new shop. I will be trying out a new shop myself this week. Quote Link to comment Share on other sites More sharing options...
fly Posted August 23, 2009 Report Share Posted August 23, 2009 That stinks Rem! I wonder if RT could put a sticky or something about Pro shops around the country that the RT members have had good experiences with. (Probably best not to list the bad)?Perhaps it could be arranged by state or something? I know I love my shop in Maryville IL. TimBuckTu Outdoors! Quote Link to comment Share on other sites More sharing options...
dlriggins Posted August 23, 2009 Report Share Posted August 23, 2009 I would have been just as mad had that happened to me no place for bad service in my opinion Quote Link to comment Share on other sites More sharing options...
bowhuntMN Posted August 24, 2009 Report Share Posted August 24, 2009 sorry about the bad experience. i had to laugh when you said they hadn't even touched your bow because thats just rediculous! glad you got it all worked out and i guess you could say because of that bad pro shop you finally found the right one lol sounds like a relationship huh? best of luck with the new setup! Quote Link to comment Share on other sites More sharing options...
The Kid Posted August 24, 2009 Report Share Posted August 24, 2009 quick question i know this is random but what kind of bow do you shoot?? ive been having problems with my mathews wearing strings out in less than a year.. Quote Link to comment Share on other sites More sharing options...
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