RangerClay Posted July 20, 2010 Report Share Posted July 20, 2010 Last year about mid October I bought a Wildgame Innovations IR4 Cam. I filled it up with batteries and it worked great. It had a rattle inside but needless it worked great. It sat outside till December then I put it away till April 1st. After a month or so the batteries went weak. I put new batteries in but for some reason it would only read full battery charge when the cam was laying on its back. So I called up the good folks at Wildgame Innovations and explained the problem. He replies, "Sounds like you have a short. Send it back to us and we will give you a new one." Wow, I was shocked. I expected to pay for repairs but they are giving me a new one all together. I thought was very cool of them. I wanted to share that with you all. Quote Link to comment Share on other sites More sharing options...
fenderhunt4 Posted July 20, 2010 Report Share Posted July 20, 2010 Good to know. Thanks for sharing. My father-in-law just got one. I will let him know about their service if he ever has any problems with it. Quote Link to comment Share on other sites More sharing options...
Michiganbowhunter_SQ2 Posted July 20, 2010 Report Share Posted July 20, 2010 Good to know Joe. I ordered one of those IR4s. It should be here tomorrow Quote Link to comment Share on other sites More sharing options...
RangerClay Posted July 20, 2010 Author Report Share Posted July 20, 2010 Good to know. Thanks for sharing. My father-in-law just got one. I will let him know about their service if he ever has any problems with it. Good to know Joe. I ordered one of those IR4s. It should be here tomorrow Be sure to send in your warantee card. Quote Link to comment Share on other sites More sharing options...
Orion_70 Posted July 20, 2010 Report Share Posted July 20, 2010 That's good to hear! I picked up 2 at Gander Mountain last weekend, should have 2 more arriving shortly, on the fedex truck out for delivery. I'll take the advice and send in that warranty. Have you been happy with the pics it's been taking? The one's I ordered were the IR4C. Quote Link to comment Share on other sites More sharing options...
John Posted July 20, 2010 Report Share Posted July 20, 2010 Good to know. Quote Link to comment Share on other sites More sharing options...
dbHunterNY Posted July 20, 2010 Report Share Posted July 20, 2010 sounds like maybe my next trail cam will be one of those. Quote Link to comment Share on other sites More sharing options...
buckandbull Posted July 26, 2010 Report Share Posted July 26, 2010 It always good to hear whena company actually backs up there product. Thanks for passing the info along. Quote Link to comment Share on other sites More sharing options...
wtnhunt Posted July 27, 2010 Report Share Posted July 27, 2010 Always good to hear positive customer service reviews. Great they are taking care of their customers. Thanks for passing this along Joe. Quote Link to comment Share on other sites More sharing options...
RangerClay Posted August 15, 2010 Author Report Share Posted August 15, 2010 A brand new IR4 showed up at my door last week. So far it has been taking great pictures. Right now I am very happy with Wildgame Innovations. Quote Link to comment Share on other sites More sharing options...
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