Got some good customer service


RangerClay

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Last year about mid October I bought a Wildgame Innovations IR4 Cam. I filled it up with batteries and it worked great. It had a rattle inside but needless it worked great. It sat outside till December then I put it away till April 1st. After a month or so the batteries went weak. I put new batteries in but for some reason it would only read full battery charge when the cam was laying on its back. So I called up the good folks at Wildgame Innovations and explained the problem. He replies, "Sounds like you have a short. Send it back to us and we will give you a new one." Wow, I was shocked. I expected to pay for repairs but they are giving me a new one all together. I thought was very cool of them.

I wanted to share that with you all.

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That's good to hear! I picked up 2 at Gander Mountain last weekend, should have 2 more arriving shortly, on the fedex truck out for delivery.

I'll take the advice and send in that warranty. Have you been happy with the pics it's been taking? The one's I ordered were the IR4C.

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  • 3 weeks later...

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