birddog Posted August 31, 2005 Report Share Posted August 31, 2005 Guys, I don't know if this is the right place to do this and moderators feel free to yank this if I am being to blunt: But I really want to warn (again) all the people here about doing business with reputable companies: I hashed this out years ago here.....but it came back TODAY: Here goes: (If you could do a search of old topics...I've had this problem before:) SO, 2 years ago, I had buddies up to bear hunt and one of the guys bought 2 Hawkeye game cameras for me and one for him...the things didn't work...so after calling long distance (no 800#) many times, paying shipping, ruining film, batteries, gone during the season, etc.....I recieve the cameras back "fixed"...Now the 300 dollar cameras are costing me closer to 400....Once returned they worked great! Great photos, etc.... So I enjoyed the camera. (for a month of the year) They went back in the box...I moved away from bear country: so this year I take them out and hang them for deer, new batteries, film, etc: They sit a week, I go back.....nothing! I figure it is my error so I bring them home, I get them to work sporatically...hang them again....NOTHING: So today I call the makers of the "hawkeye game camera" at "GAME COUNTRY" and I have to call long distance, I am told that the "technician" is busy and I say I will wait.....they tell me it will be a while and that I SHOULD CALL BACK....no chance of him calling me....I asked! Then I ask for an 800 number....nope they don't have one! So I call back, I talk to the technician...he says to send them in...(10 bucks to ship each one)......So now the cameras have film, batteries, etc....and they are worthless:.....so, I say "I hope there isn't a charge to get these fixed" and I was told that yes there would be a charge since they are over a year old!!!! They haven't had 3 rolls of film through either, they have been babied and now I face the problem, do I pay to send them in and have someone look at them, then pay to get them fixed...again.... or just call it a learning experience???? I am the first to send kudos out to companies that do their customers right....but man this is crazy...anyone have any advice or input? This company "GAME COUNTRY" and it is the Hawkeye game camera and I truly feel they do not stand behind their product and their customer service is the poorest I have ever seen! I just wanted to let you all know so you don't make the mistake of dealing with them! Their products are great....WHEN THEY WORK: If you have a problem....then you can count on being miserable!!! YOu would think that just maybe 2 years ago my rants would have gotten noticed and this company would fix their service....NOPE....Beware of GAME COUNTRY..they make feeders as well... Anywho, thanks for letting me vent and please beware! Quote Link to comment Share on other sites More sharing options...
horst Posted August 31, 2005 Report Share Posted August 31, 2005 Re: Poor Company...let me vent, again! Nothing worse than poor customer service. Quote Link to comment Share on other sites More sharing options...
Orion_70 Posted August 31, 2005 Report Share Posted August 31, 2005 Re: Poor Company...let me vent, again! I had a game country feeder a few years back.. It never did work right. Won't ever buy another one Quote Link to comment Share on other sites More sharing options...
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