VTbowman Posted January 17, 2006 Report Share Posted January 17, 2006 I recently bought a used Encore 209x50 ML pistol. It did not have any of the paper work, manual or cleaning tools with it. I wrote T/C an email asking for just a manual, but slid it the lack of tools too. Got an email reply saying all items sold with a new gun are being shipped to me ASAP! Thats great service from a company to provide these things on guns purchased used. Just wanted to share. Quote Link to comment Share on other sites More sharing options...
AaronS Posted January 17, 2006 Report Share Posted January 17, 2006 Re: T/C Customer service. Good deal! Quote Link to comment Share on other sites More sharing options...
Rayzorp Posted January 18, 2006 Report Share Posted January 18, 2006 Re: T/C Customer service. Excellent,, I'm still wrapping up my change for an Encore pistol, feels good toknow their customer service is top notch.. Thanks for the tip!!! Quote Link to comment Share on other sites More sharing options...
Hoyt03 Posted January 18, 2006 Report Share Posted January 18, 2006 Re: T/C Customer service. Yeah from my experiences so far T/C seems to be an awesome company, would not hesitate to buy some of their products again. On another note anyone know where i can get some T/C decals? Quote Link to comment Share on other sites More sharing options...
bigmoss Posted January 18, 2006 Report Share Posted January 18, 2006 Re: T/C Customer service. I have to agree there service is A1 !, I was unable to get anyone in the US to sell me the camo rings and bases for my encore, I phone TC to find a Canadian dealer that could, instead they sold them to me direct less than I could find them for and they arrived in 10 days. Was very impressed with the company. BM Quote Link to comment Share on other sites More sharing options...
VTbowman Posted January 19, 2006 Author Report Share Posted January 19, 2006 Re: T/C Customer service. [ QUOTE ] On another note anyone know where i can get some T/C decals? [/ QUOTE ] Thats a good question. I too would like one for the truck and also one of there orange ball caps with the brown visor. Anyone know where they sell this stuff? Quote Link to comment Share on other sites More sharing options...
James7xChamp3 Posted January 20, 2006 Report Share Posted January 20, 2006 Re: T/C Customer service. Good deal! They are excellent over there. When I got my turkey barrel for my Encore I had them mount a scope and also a recoil pad. When I went to pick it up, they said the recoil pad pad didn't look quite right on the stock so they put on a new camo stock no charge and let me keep the original. Quote Link to comment Share on other sites More sharing options...
RangerClay Posted January 20, 2006 Report Share Posted January 20, 2006 Re: T/C Customer service. That's why I own nothing but T/C for my black powder needs. Ranger Quote Link to comment Share on other sites More sharing options...
Adjam5 Posted January 20, 2006 Report Share Posted January 20, 2006 Re: T/C Customer service. Look for T/C stuff at FoxRidge Outfitters They are T/C's custom shop. Quote Link to comment Share on other sites More sharing options...
whttlbucksteve Posted January 20, 2006 Report Share Posted January 20, 2006 Re: T/C Customer service. I love my T/C black powder. Quote Link to comment Share on other sites More sharing options...
robk Posted January 20, 2006 Report Share Posted January 20, 2006 Re: T/C Customer service. thompson center is a great company and do take care of you no matter what. they stand behind their product and their consumers rob k Quote Link to comment Share on other sites More sharing options...
VTbowman Posted January 20, 2006 Author Report Share Posted January 20, 2006 Re: T/C Customer service. Update: I got the manual and tool package from T/C yesterday. Very quick IMO since I just sent the email the other day. However it was for a Black Diamond ML not an Encore ML. I sent an email out this morning to tell them and we will see what they say. Hopefully they will send the correct manual at least. LOL I was impressed on what came in the package though. The manual, all cleaning tools, a #11 and musket cap nipple to swap out for your 209 if you want, a DVD on cleaning and load developement with a few ML hunts too, a 5 pack of 250g ShockWaves (which is exactly what I already use), and some other misc. paperwork. Awesome IMHO. I just hope they can get me the right manual and tools and I will be all set... Quote Link to comment Share on other sites More sharing options...
VTbowman Posted January 20, 2006 Author Report Share Posted January 20, 2006 Re: T/C Customer service. Update #2 Tim from T/C just replied to my email and they are sending another manual. LOL Thats fast I tell ya, I just wrote it before I posted these 2 posts... Hopefully I get another full package. LOL Nice to get free sabots too... Quote Link to comment Share on other sites More sharing options...
tedicast Posted January 21, 2006 Report Share Posted January 21, 2006 Re: T/C Customer service. [ QUOTE ] Tim from T/C just replied to my email [/ QUOTE ] TC is accepting email again? For about the last 2 years their site said they weren't accepting email, and to please call them. Thats good to know. Quote Link to comment Share on other sites More sharing options...
VTbowman Posted January 21, 2006 Author Report Share Posted January 21, 2006 Re: T/C Customer service. [ QUOTE ] [ QUOTE ] Tim from T/C just replied to my email [/ QUOTE ] TC is accepting email again? For about the last 2 years their site said they weren't accepting email, and to please call them. Thats good to know. [/ QUOTE ] JOhn- On there site they list a couple email address for specific thing. The one I used was to request a manual. The one they refer to as not replying to I think is general questions and ordering... Not sure but it was a quick reply. I figured I'd try the email 1st since it was for reqesting a manual, and if no reply, then I'd call... Quote Link to comment Share on other sites More sharing options...
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