how come computers only cause problems when i touch them?


Wobbly_Alaska

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Well, the title says it... we have 18 laptops in inventory, and i just got one back from one our technitions.... a Sony vaio....:bang::bang::bang::bang:

Gee vince... i don't know whats wrong with it she says... keeps turning OFF!

so here i go... into it... 10 seconds later the blue screen of death comes on with a notice about BAD_POOL_PLAYERS!

WHAT?????!!!!!!!!!!!

so go to safe mode and get her running again... and find they some how removed the anti virus program on it... 2 hours and 15 start ups later... i finally get all the programs reinstalled, down load the updates ( took three tries)

and am now 22 minutes into a scan....

143 Trojans

73 virus

and 19 ad ware and still going

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First, you need a corporate IT Policy that states exactly what employees can and can't do with business systems (I'll be glad to send you one that's already been through the legal vetting process). Second, you need to enforce that policy with appropriate discipline if someone violates it. And third, set permissions on the systems that allow employees to do their work, but restricts them from installing ANY programs or updates.

My favorite programs for cleaning up cooties:

Malwarebyte's Anti-Malware

AdAware

Spybot SD

SuperAntiSpyware

All can be downloaded free at download.com.

Good luck...

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