Had the same problem. I tried everything, new batteries, took it apart to check the connections. Then I called Moultrie and they told me I had to send it to them and pay for them to fix it. The camera was only 1 year old and I told them to shove it. Finally I smashed it against a tree in the woods when it was out for 2 days and no pics and low battery. I will never buy another moultrie camera again.